NewSmile is a Canadian company now providing clear aligners in the UK. They offer 100% at-home treatment.
NewSmile is very competitively priced at £1,295, with an option of night aligners at a cost of £1,395. However, it is only for mild cases, and won’t work for more misaligned teeth. The price also reflects the absence of dentist contact. They offer 12 months interest free finance.
Because NewSmile clear aligners are only for simple or mild cases of tooth straightening, the treatment averages from 4 to 6 months.
NewSmile clear aligners are constructed of Raintree Essix plastic, which they say makes them the clearest aligners available.
Treatment begins with an online assessment to see if you’re a suitable candidate for NewSmile treatment. After that, you order your impression kit online, make impressions of your teeth - you’ll need to make your own moulds. You then send them back to NewSmile which creates a treatment preview for you. You’ll then be sent a new set of aligners every two weeks. Once your treatment is finished, they’ll send you a set of retainers to wear at night.
NewSmile don’t offer a hard and fast guarantee for your treatment, but say they’ll work with you if you’re not happy with the results of your treatment compared to your original treatment preview.
NewSmile includes whitening treatments for free as part of your aligner journey.
NewSmile has 136 reviews on Trustpilot, with 74% 5-star reviews, for an average score of 4/5. On bestcompany.com, they average 4.1/5 from 232 user reviews.
You will save yourself many stressful hours by AVOIDING NEWSMILE. This treatment has not worked. I spent my time and hard earned money on failed impressions, in-person dental scans and countless calls for aligners that required many months of use, 23 hours a day, all to fail to straighten my teeth as promised in the treatment preview. Don’t be fooled by fake reviews on here or the fact the service is cheaper than the alternatives. The company are also particularly difficult to deal with and I am having to fight for a refund as I write this.
Please READ the refund policy because before you pay, if you are not happy with the preview treatment they will not refund the whole amount you paid. They will take a minimum of £215….and it could take 90 days to refund the money. They are very fast to take your money but extremely slow to refund you. Rubbish company!!!
NewSmile clear aligners are impressively transparent and they do have a very attractive price, with both retainers and whiteners included as an added bonus. Our panel worried about the lack of real-life dental supervision, but felt this was not as big an issue for a company that specialised in mild cases.